AI customer support for Fintech & finance | AskVault

In fintech, a hallucinated answer is a compliance incident. AskVault answers only from the documents you index and shows the page or document each answer came from, so your team can check it.

What fintech & finance teams are dealing with

• Hallucinated answers in finance = compliance + regulatory risk
• KYC + onboarding FAQs eat customer support hours
• Policy questions ("what's the wire fee to Singapore?") need exact answers
• Tier-1 questions dilute the focus of your fraud / risk specialists

How AskVault handles it

• Answers only from your content — Answers show the page or document they came from. If the answer is not in your indexed docs, the agent is instructed to say so instead of guessing.
• KYC onboarding desk — Index your KYC FAQs + verification flow docs. New customers ask "what documents do I need?" and get the exact answer with the doc page linked.
• Per-skill plan gating — Sensitive actions (transaction history lookup, balance check) gated behind authenticated workspace API key. No leakage between users.
• Audit trail — Conversations are kept for 7, 30, 90 or 365 days depending on your plan (Free, Starter, Growth, Business). Account actions are recorded in an audit log that is kept for 365 days.